Ready to ship in 2-3 weeks
* All items are made by me for Feathers and Thread
* Processing time: please allow 7-14 days from the date of purchase for your item to be posted. If you need your item super speedy then send me a conversation before you purchase the item. I will ALWAYS do my best to accomodate your needs. Items are made to order.
* All items are packed with love, care and attention to detail. All items are sent tracked and will require a signature on delivery.
* UK delivery: Items are sent by Royal Mail on a special delivery. Tracked and sign for.
* U.S delivery: 5-21 business days. Tracked delivery.
* Europe delivery: 5-21 business days. Tracked delivery.
* Australia delivery: 5-21 business days. Tracked delivery.
* Everywhere else: 7-21 days, depending on location. Tracked delivery.
* Feathers and Thread cannot take responsibility for any custom fees/hold ups/delays.
* Unfortunately I have no control over the postal service, and on some occasions items may not arrive within the expected time frame. If this occurs I am unable to take responsibility for this.
* On occasion there may be some variation to the trim used on certain items. However, I always endeavour to select trimmings that are as close to the original image as possible.
------- I don't accept returns or exchanges ------
But please contact me if you have any problems with your order.
----------- Returns and exchange details ----------
If you have changed your mind about the piece/s you have purchased please get in touch with me within 12 hours of purchase.
Because all items are made to order, I do not offer refunds or returns. Please contact me directly if you wish to discuss an exchange.
I cannot take responsibility for any custom delays, hold ups, issues or fees.