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All items are made to order.
I aim to use the highest quality feathers and source them as responsibly as possible.
Please allow up to 7 days from the date of purchase before dispatch. Dispatched from the UK
Free postage to the UK
UK delivery – items are sent 1st Class Sign For
U.S.A & Canada – please allow 5 -14 working days
Europe – please allow 5-12 working days
Australia & New Zealand – please allow 5-21 working days
I will always post your order on time, however unfortunately I have no control over the postal service and do not offer refunds if the item has not arrived within the expected time frame.
All items are sent tracked and/or sign for
I can not take responsibility for any custom fees
This item is boxed for delivery
As it is handmade, you can only return items if they are faulty
About Feathers and Thread
Feathers and Thread make creative accessories and adornment for the creative mind. Set your creative spirit free!
Ready to ship in 2-3 weeks
* All items are made by me for Feathers and Thread
* Processing time: please allow 7-14 days from the date of purchase for your item to be posted. If you need your item super speedy then send me a conversation before you purchase the item. I will ALWAYS do my best to accomodate your needs. Items are made to order.
* All items are packed with love, care and attention to detail. All items are sent tracked and will require a signature on delivery.
* UK delivery: Items are sent by Royal Mail on a special delivery. Tracked and sign for.
* U.S delivery: 5-21 business days. Tracked delivery.
* Europe delivery: 5-21 business days. Tracked delivery.
* Australia delivery: 5-21 business days. Tracked delivery.
* Everywhere else: 7-21 days, depending on location. Tracked delivery.
* Feathers and Thread cannot take responsibility for any custom fees/hold ups/delays.
* Unfortunately I have no control over the postal service, and on some occasions items may not arrive within the expected time frame. If this occurs I am unable to take responsibility for this.
* On occasion there may be some variation to the trim used on certain items. However, I always endeavour to select trimmings that are as close to the original image as possible.
------- I don't accept returns or exchanges ------
But please contact me if you have any problems with your order.
----------- Returns and exchange details ----------
If you have changed your mind about the piece/s you have purchased please get in touch with me within 12 hours of purchase.
Because all items are made to order, I do not offer refunds or returns. Please contact me directly if you wish to discuss an exchange.
I cannot take responsibility for any custom delays, hold ups, issues or fees.